[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"legal-en-\u002Flegal\u002Frefunds":3},{"id":4,"title":5,"body":6,"description":94,"draft":95,"extension":96,"meta":97,"navigation":98,"path":99,"seo":100,"sitemap":101,"stem":103,"updatedAt":102,"__hash__":104},"legal_en\u002Flegal\u002Frefunds.md","Refund Policy",{"type":7,"value":8,"toc":84},"minimark",[9,14,18,22,25,29,38,42,48,52,59,69,73,76],[10,11,13],"h2",{"id":12},"_1-purchases-are-final-once-issued","1. Purchases are final once issued",[15,16,17],"p",{},"You pay once for a Nuxter license. It is not a subscription, so nothing renews\nand there is nothing to cancel. We issue your license right after the payment\ngoes through. From then on the purchase is final unless the law gives you a\nrefund. If something is wrong with your purchase, contact us.",[10,19,21],{"id":20},"_2-the-eu-and-uk-right-to-withdraw","2. The EU and UK right to withdraw",[15,23,24],{},"If you buy as a consumer in the European Union or the United Kingdom, you\nnormally have 14 days to withdraw from a purchase. Nuxter is digital content\ndelivered as soon as you pay. At checkout you asked us to deliver your license\nright away and acknowledged that you lose your right to withdraw once it is\nissued. Your confirmation email records that request.",[10,26,28],{"id":27},"_3-what-a-full-refund-does","3. What a full refund does",[15,30,31,32,37],{},"A full refund ends the license at once, and every seat loses its access to the\nrepository. You must then stop using the kit, end products included, delete\nevery copy and take no later versions of it, as section 8 of the\n",[33,34,36],"a",{"href":35},"\u002Flegal\u002Flicense","Nuxter Commercial License"," says.",[10,39,41],{"id":40},"_4-chargebacks","4. Chargebacks",[15,43,44,45,37],{},"If you dispute the payment with your bank or card issuer, the license and its\nseats' access carry on while the dispute is open. If the dispute is decided in\nyour favor, we email a notice to the address you bought with. The license ends\n14 days after that notice unless you pay what you owe before then, and the\nseats keep their access until then. Contact us to settle it. If it ends, the\nsame applies as after a full refund (section 3), as section 8 of the\n",[33,46,47],{"href":35},"License",[10,49,51],{"id":50},"_5-how-to-contact-us","5. How to contact us",[15,53,54,55,58],{},"Questions about a purchase come to us by email. ",[56,57],"contact-line",{}," Use the address\nyou paid with if you can, and include:",[60,61,62,66],"ul",{},[63,64,65],"li",{},"the license code shown under Order on the license's page in your dashboard,\nor your receipt from Stripe;",[63,67,68],{},"what is wrong with the purchase.",[10,70,72],{"id":71},"_6-how-the-money-comes-back","6. How the money comes back",[15,74,75],{},"A refund goes through Stripe to the payment method you paid with. Stripe says\nit usually shows as a credit 5 to 10 business days later, and your bank decides\nexactly when. A refund made soon after the payment may instead show as the\noriginal charge disappearing from your statement.",[15,77,78,79,83],{},"The ",[33,80,82],{"href":81},"\u002Flegal\u002Fterms-of-sale","Terms of Sale"," are the binding text.",{"title":85,"searchDepth":86,"depth":86,"links":87},"",2,[88,89,90,91,92,93],{"id":12,"depth":86,"text":13},{"id":20,"depth":86,"text":21},{"id":27,"depth":86,"text":28},{"id":40,"depth":86,"text":41},{"id":50,"depth":86,"text":51},{"id":71,"depth":86,"text":72},"When a Nuxter purchase can be refunded, what a refund does to the license, and how to contact us about a purchase.",false,"md",{},true,"\u002Flegal\u002Frefunds",{"title":5,"description":94},{"loc":99,"lastmod":102},"2026-09-30","legal\u002Frefunds","Jh2XHjgmK8FPGDK9KN-jMLJ8xXWwYLGT2jU7rz31_sA"]